Frequently Asked Questions

Do I still need to see a dentist if I come to your clinic?

At Greystone Dental Hygiene, we are an independent dental hygiene clinic with no dentist on staff. This means you are free to continue seeing your own dentist or choose any dental provider you prefer. If, during your visit, we identify any concerns that require a dentist's attention or are outside our scope of practice, we’re happy to provide you with a referral to a trusted local dentist. Our goal is to support your oral health while working collaboratively with the dental professionals you choose.

Do you see children and families?

Yes, our doors are open to everyone, including children, families, seniors, and individuals of all ages. We take a gentle, personalized approach to care, ensuring that each visit is comfortable and tailored to the unique needs of every client—whether it’s a child’s first dental hygiene appointment or ongoing care for the whole family.

What should I expect during my first visit to Greystone Dental Hygiene?

During your first visit at Greystone Dental Hygiene, you’ll be welcomed into a calm, home-based setting where your comfort is our priority. We’ll begin by reviewing your medical and dental history, followed by a thorough oral health assessment, which may include an oral cancer screening and necessary x-rays. We believe in a collaborative approach to care—taking the time to understand your concerns, preferences, and goals. Together, we’ll review your options and empower you to make informed decisions about your treatment plan, whether it involves a dental cleaning, desensitizing treatments, or holistic product alternatives. Your appointment is personalized, unhurried, and focused entirely on your well-being.

What is holistic dental hygiene?

Holistic dental hygiene supports whole-body wellness by using non-toxic, biocompatible products that are free from dyes, preservatives, and unnecessary chemicals. We offer fluoride-free options and natural alternatives to help reduce sensitivity, prevent cavities, and promote long-term oral and overall health through personalized, prevention-focused care.

Do you direct bill insurance?

Yes, we offer direct billing to all eligible insurance plans. If your plan allows it, we’ll submit the claim on your behalf so you only pay any remaining balance, if applicable. Our goal is to make your visit as simple and stress-free as possible.

What payment methods are accepted at Greystone Dental Hygiene?

We accept cash, e-transfer, debit, and credit card payments for your convenience. 

Have more questions? 

If you’ve got more questions, we’re all ears (and smiles!). Reach out to us below — we’d love to hear from you!

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