Frequently Asked Questions

Greystone Dental Hygiene is an independent, home-based dental hygiene clinic focused on personalized, prevention-based care. We offer longer appointments, a calm one-patient-at-a-time environment, holistic options, direct billing, digital x-rays, and complimentary whitening with adult appointments. Our goal is to provide high-quality oral healthcare in a comfortable setting where patients feel heard, respected, and never rushed.

An independent dental hygienist is a licensed oral healthcare professional who can provide many preventive dental services without a dentist on-site. At Greystone Dental Hygiene, we provide comprehensive exams, digital x-rays, dental cleanings, oral cancer screenings, air polishing, and teeth whitening while collaborating with local dentists and specialists when additional treatment is needed.

Yes. Greystone Dental Hygiene follows the Alberta Fee Guide.

No. You can book directly with Greystone Dental Hygiene without a referral from a dentist. We welcome new patients of all ages and are happy to help you maintain your oral health independently or alongside your existing dental team.

Holistic dental hygiene supports whole-body wellness by using non-toxic, biocompatible products that are free from dyes, preservatives, and unnecessary chemicals. We offer fluoride-free options and natural alternatives to help reduce sensitivity, prevent cavities, and promote long-term oral and overall health through personalized, prevention-focused care.

Absolutely. Our home-based, single-chair clinic was intentionally designed to create a calm and comfortable experience. We see one patient at a time and can personalize your visit with dimmed lighting, music, a cozy blanket, and your choice of movie or show. Many patients tell us our clinic feels very different from a traditional dental office.

Yes, our doors are open to everyone, including children, families, seniors, and individuals of all ages. We take a gentle, personalized approach to care, ensuring that each visit is comfortable and tailored to the unique needs of every client—whether it’s a child’s first dental hygiene appointment or ongoing care for the whole family.

Yes. We understand that childcare can be challenging and strive to create a family-friendly environment. Children are welcome to accompany a parent or guardian during their appointment whenever appropriate.

During your first visit at Greystone Dental Hygiene, you’ll be welcomed into a calm, home-based setting where your comfort is our priority. We’ll begin by reviewing your medical and dental history, followed by a thorough oral health assessment, which may include an oral cancer screening and necessary x-rays. We believe in a collaborative approach to care—taking the time to understand your concerns, preferences, and goals. Together, we’ll review your options and empower you to make informed decisions about your treatment plan, whether it involves a dental cleaning, desensitizing treatments, or holistic product alternatives. Your appointment is personalized, unhurried, and focused entirely on your well-being.

At Greystone Dental Hygiene, we are an independent dental hygiene clinic with no dentist on staff. This means you are free to continue seeing your own dentist or choose any dental provider you prefer. If, during your visit, we identify any concerns that require a dentist's attention or are outside our scope of practice, we’re happy to provide you with a referral to a trusted local dentist. Our goal is to support your oral health while working collaboratively with the dental professionals you choose.

Independent dental hygienists offer preventive oral healthcare in a personalized setting. At Greystone Dental Hygiene, our longer appointment times allow us to focus on education, prevention, and building relationships while providing care that is tailored to your individual needs.

Yes. Greystone Dental Hygiene accepts the Canadian Dental Care Plan (CDCP) and can submit eligible claims on your behalf. If you have questions about your coverage, we are happy to help you understand your benefits before your appointment.

Yes. We welcome patients covered under NIHB, AISH, Alberta Seniors Dental Assistance Program, and many other government-supported dental benefit programs. Contact us if you have questions about your specific coverage.

Yes, we offer direct billing to all eligible insurance plans. If your plan allows it, we’ll submit the claim on your behalf so you only pay any remaining balance, if applicable. Our goal is to make your visit as simple and stress-free as possible.

Yes. We offer professional teeth whitening options and complimentary whitening with adult dental hygiene appointments. We will review your oral health, discuss your goals, and help determine the best whitening option for you.

We accept cash, e-transfer, debit, and credit card payments for your convenience.